RTC PCD Toolkit
People-centered design process for the optimal, rapid, and sustainable roll-out of TB innovations
The People-Centered Design Toolkit has been developed to support the implementation of the Stop TB Partnership’s Re-imagining TB Care (RTC) initiative. It is designed for country stakeholders and partners, including civil society and communities, interested in applying a creative, inclusive, and systematic approach to identifying, prioritizing, and selecting TB service delivery and product innovations to transform when, where, and how TB services are accessed and delivered.
Version 1.0 – January 2024
3 Phases to Re-Imagine TB Care
01) Kick off the PCD Process
02) Understand people’s needs and identify opportunity areas
03) Identify, prioritize, and select innovations
“Many patients with TB symptoms arrive at our facility in a weakened state already, meaning that treatment is often initiated too late for them and they succumb to the disease.”
— Healthcare worker in Viet Nam
01
Kick off the PCD Process
Teams are introduced to PCD and the complementary value it can bring. They align on project goals and new ways of working, and establish the baseline for challenges and opportunities across the TB care journey.
02
Understand people’s needs and identify opportunity areas
Teams conduct interviews and focus group discussions with user groups to understand their needs, wants, hopes and dreams; and synthesize the results to identify opportunity areas for innovation.
03
Identify, prioritize, and select innovations
Three workshops are held with TB affected people, frontline workers and providers, and other stakeholders to: 1) review findings and prioritize opportunity areas; 2) prioritize from a long list of service delivery and product innovations; 3) co-create concept notes and introduction pathways and select innovation(s) for introduction.
“The terrible coughing of a TB patient is frightening. My brother used to cough excessively at night, which made me very scared and concerned. I even started considering the possibility of HIV. To make matters worse, he used to spit frequently and anywhere.”
— Sister of a TB affected person in Uganda
Case Studies
Viet Nam Case Study - FIT team
Learn how the FIT team in Viet Nam engaged 80+ stakeholders, from TB affected people to National TB Program representatives, to identify, prioritize, and select TB innovations to tackle key challenges related to active case finding to financial protection across the TB care cascade.
Uganda Case Study - Walimu team
Learn how the Walimu team in Uganda engaged 80+ stakeholders, from TB affected people to National TB Program representatives, to identify, prioritize, and select TB innovations to tackle challenges related to stigma and community awareness.